While travellers rely on technological devices to make choices and find the best holiday trips, they still want to feel that their needs and preferences are understood once they arrive at their destination. The ultimate in modern luxury is to put the human touch, that very first point of contact...
Advances in technology, changing demands and tighter budgets are shifting the objective and goals in the meetings industry. In their pursuit of creating memorable experiences, hoteliers are getting more creative to deliver more personalised experiences for delegates. Large conferences of the past are being traded in for several smaller meetings...